Near North Palliative Care Network

A Special Thanks to:


Caisse Populaire North Bay limitée

North Bay & Area Community Foundation

IBM Canada Ltd

North Bay Cruisers

Dr. Ken Runciman

United Way Toronto

Knights of Columbus 1007

Rebuilt Resources Skills Development Inc.

Northern Business Solutions

Mac's Office Supplies

Moose FM North Bay 106.5

Ohana Wellness Centre

Aha Communications

Boyd Print and Design

Chevaliers De Colomb #12101

Chevaliers De Colomb #8163

Hillside Funeral Homes

KFM North Bay

IODE Dr. Herbert A. Bruce Chapter

Widdifield Lions Club

Bonfield and District Lions Club

Northern Business Solutions

Widdifield Lions Club

Northern Business Solutions

A&A Entertainment

Aggies Flowers

Bell Canada Employee Giving Program

BEAM Blue Sky Net

Sofa Communications

Saint Peter's Church

Chip Kean and 22 Wing Band

The McCubbin family

Richard Smith, NBRHC Pastoral Care Team, and Palliative Care Committee

Miranda Weingartner

Gen McRae

Cheryl Gates, Respiratory Technician

Darren Renaud

Carol Owens

Marilyn Weingartner

Heather McGuinty, Case Coordinator for the CCAC

Bev Charron

Oriana Webster, NBRHC Volunteer Coordinator

Steve Lamb, Aids Committee

The Rheaume Rochefort Family

Jeff Johnson at Cambrian Technical Services

Policies of NNPCN


Manuel des Politiques et Procédures:NNPCN_ManueldesPolitiquesetprocédures


Accessibility_#1_Community Awareness

Accessibility_#2_Strategic Planning




Accessibility_#6_Office Coverage


Client Perspective_#1_Assessment

Client Perspective_#2_Client Complaint


Safety #1_Recruitment, Screening and Selection

Safety #2 _Health Screening and Immunization

Safety #3 Volunteer Safety

Safety #3_Volunteer Safety

Safety #4 _Medical Emergency

Safety #5 _Non-Medical Emergency

Safety #6 Medications and Medical Equipment

Safety #7 Suspected Harassment_Abuse

Safety #8 Suspected Child Abuse

Safety #9 Conflict of Interest

Safety #10 Gifts and Gratuities

Safety #11 Death in the Home Expected Unexpected

Safety #12 Assistance With Physical Care

Safety #13 Supervision_Support of Client Volunteers

Safety #14 Risk Management

Safety #15 Records Management and Confidentiality

Safety #16 Discipline and Dismissal – Volunteer_Staff

Safety #18 Transportation of Clients & Volunteer_Staff Hours and Travel

Safety #19 Cleaning and Disinfecting of Reusable Equipment

Safety #20 Infection Control _ Precautions

Safety #21 Therapeutic Touch APPENDIX 1


Competence_#1_Education_Client Volunteers

Competence_#2_Continuing Education_Volunteers_Staff

Competence_#3_Leave of Absence_Volunteer_Staff

Competence_#4_Volunteer Recognition and Awards


Continuity #1 Matches Between Clients and Volunteers

Continuity #2 Collaboration With Other Agencies_Individuals

Continuity #3 Collaboration Through Formal Linkages




01 Work Hours and Mileage (electronic format)

02 NNPCN Palliative Care Volunteer – Availability General Update (VOLUNTEER)

03 – Referral Form – Palliative Care

04 – Assessment Palliative Care Client

05 – Assessment Checklist Palliative Client

06 – Client Bill of Rights

06.1 – Client Complaint

07 – Client Consent to Obtain & Release Information

08.1 – NNPCN Case Note Guidelines April 2014

10 – Care Plan Palliative Client

11 – Client Calendar

12 – Death Notice

13 – Incident Report_027


00 Work Hours and Mileage

02a Volunteer Availability List (OFFICE)

02b Volunteer Availability Update (VOLUNTEER)

03 Volunteer Interests and Skills (OFFICE-VOLUNTEER)

04a Client Intake (OFFICE)

04b Client Referral-Intake (REFERRAL AGENCIES)

05 Client Assessment (VOLUNTEER)

07 Case Notes (VOLUNTEER)

11a Evaluation of Services (CLIENT)

Approved By-Laws of NNPCN

By-Laws (2014)_Approved November 2014 AGM

Standards of Hospice Palliative Care Ontario

HPCO Accreditation Manual for Visiting Hospice Services_Aug 2012

HPCO Client Service Standards_Sep_2012

HPCO Indicators and Targets for Visiting Volunteer Hospice_Oct_2012

Connect with us

Main Office:
St. Joseph Motherhouse
2025 Main Street West
North Bay, ON  P1B 2X6
Phone: (705) 497-9239
Fax: (705) 497-1039
08:30-16:30 Monday-Friday
(closed for lunch between 12:00-13:00)

Mattawa Office:
(705) 744-3771 Fax: (705) 744-2787
West Nipissing Office:
(705) 753-5771  |  Fax: (705) 753-6130