Near North Palliative Care Network

A Special Thanks to:

Assante

Caisse Populaire North Bay limitée

North Bay & Area Community Foundation

IBM Canada Ltd

North Bay Cruisers

Dr. Ken Runciman

United Way Toronto

Knights of Columbus 1007

Rebuilt Resources Skills Development Inc.

Northern Business Solutions

Mac's Office Supplies

Moose FM North Bay 106.5

Ohana Wellness Centre

Aha Communications

Boyd Print and Design

Chevaliers De Colomb #12101

Chevaliers De Colomb #8163

Hillside Funeral Homes

KFM North Bay

IODE Dr. Herbert A. Bruce Chapter

Widdifield Lions Club

Bonfield and District Lions Club

Northern Business Solutions

Widdifield Lions Club

Northern Business Solutions

A&A Entertainment

Aggies Flowers

Bell Canada Employee Giving Program

BEAM Blue Sky Net

Sofa Communications

Saint Peter's Church

Chip Kean and 22 Wing Band

The McCubbin family

Richard Smith, NBRHC Pastoral Care Team, and Palliative Care Committee

Miranda Weingartner

Gen McRae

Cheryl Gates, Respiratory Technician

Darren Renaud

Carol Owens

Marilyn Weingartner

Heather McGuinty, Case Coordinator for the CCAC

Bev Charron

Oriana Webster, NBRHC Volunteer Coordinator

Steve Lamb, Aids Committee

The Rheaume Rochefort Family

Jeff Johnson at Cambrian Technical Services

Services Network

Check here a list of useful links to services and organizations that may help support you in your journey.

North East Local Health Integration Network (LHIN)

http://www.nelhin.on.ca/

Hospice Association of Ontario (HAO)
http://www.hospice.on.ca

Bereavement Ontario Network (BON)
http://www.bereavementontarionetwork.ca

Near East Community Care Access Centre (NECCAC)

http://healthcareathome.ca/

Nipissing District Resource Guide

www.necsshealthline.ca
A resource for patients and caregivers; use this link to find Community Support Services to help you stay independent and healthy.

Community Care Access Centres (CCAC)
705-476-2222 (NB) or 1-888-533-2222

The CCAC can provide information & referrals to assist in finding community support services in your area. Other services to eligible clients may include:

• Personal Care/Respite/Short Stay/Convalescent Care
• Allied Health Services – Physiotherapy, Occupation Therapy and Speech Language Therapy
• Placement Services (for Short Term Stay and Long Term Stay)
• Social Work
• Nursing
• Dietetics
• Homemaking
• Medical Supplies & Dressings

Aboriginal/First Nation/Métis Community Resources

Palliative Care Toolkit for Aboriginal Communities: https://www.cancercare.on.ca/toolbox/pctoolkit_aboriginal/
Indian Friendship Centre 705-472-2811 (NB)

Lawrence Commanda Health Centre
Nipissing First Nation Health Services 705-753-3312 (Garden Village)

Madadjiwan Métis Services 705-744-3360 (M)

Métis Healing and Wellness Programs 705-474-2767 (NB)

Métis Training Initiatives 705-474-2767 Ext. 302 (NB)

Native People of Nipissing Housing 705-497-1773 (NB)

North Bay Métis Centre 705-474-2767 (NB)

Ojibway Family Resource Centre 705-472-3321 (NB)

Métis Community Support Program 705-474-2767 Ext. 306 (NB)

Bear Island Community Wellness Program 705-237-8600 (Temagami)

Whispering Pines Native Non-Profit Homes 705-744-0108 (Mattawa)

Waahkohnsuk Native Non-Profit Homes Inc. 705-753-5192 (SF)

Talk4healing Warm Line for Women1-855-554-HEAL (4325)
Adult Day Programs (Fee for services)

Provide supervised and structured group settings that offer activities, care, health counseling, lunch and relief for family caregivers.

Casselholme Adult Day Program 705-474-4250 (NB)

West Nipissing Community Health Centre Seniors’ Day Program/Centre de jour pour ainés Centre de santé communautaire Nipissing Ouest 705-753-0151 x 214 (SF)

Centre de santé communautaire du Témiskaming-Earlton Community Health Centre 705-563-8110 or 1-800-835-2728 (Larder Lake & Earlton)

Crisis Services

NBRHC Crisis Intervention Program 1-800-352-1141 (24 hrs x 7days per week)

NBRHC Community Crisis Outreach Services 705-476-6240 x 6241 (Mon-Frid 8-8pm Sat-Sun 8-4pm)

East Nipissing Mental Health Crisis Intervention Program 705-744-6014 (Mon-Frid 9-4pm)

WNGH Crisis Intervention Program 705-753-3110 x 288 (7 days per week 4-11pm)

OWL-Ojibway Women’s Lodge
Crisis services for any women over the age of 16 and their children.
For more information contact 705-472-3321 (NB)

Dementia Network Telehealth Line 1-866-797-0000

United Way (disaster) 705-223-3330

Canadian Red Cross (disaster) 705-472-5760

Counselling / Family Support

Alliance Centre 705-753-2271 (SF)

Community Care Access Centre 705-476-2222 (NB) Social Worker: 1-888-5333-2222

Société Alzheimer Society Sudbury-Manitoulin North Bay & District 705-495-4342 (NB)

CNIB 1-888-675-2468 [email protected]

CHS 705-474-8090 (NB)

Community Counseling Centre 705-472-6515

Near North Palliative Care 705-497-9239 (NB)

Timiskaming Hospice Palliative Care 705-568-2135 (KL)

Stroke Support Group For support, counseling and education to both stroke survivors and their families.
1-800-263-3463 x 7717

West Nipissing Community Health Centre 705-753-0151(SF)

See Yellow Pages under: “Marriage, Family and Individual Counsellors; Mental Health Services; Psychologists and Psychological Associates; Psychotherapy; Social and Human Service Organizations; Stress Management and Counselling

Driving Assessment

Ministry of Transportation Drive Test Centres www.drivetest.ca/en/loc/dec.aspx
Also see Blue Pages under: “Drivers and Vehicles”

Driver Assessment and Rehabilitation Sudbury Regional Hospital 705-523-7100 ext. 7098 / 3150

Driver Assessment Program Englehart and District Hospital 705-544-2301 x 5264 Fee $525.00 medical info required

Ministry of Transportation Offices (MTO) 705-472-7900 (NB) 705-564-7722 (Sudbury)
705-789-2391 (Huntsville)

Financial Resources

Private Insurance: Check if you have “extended health care benefits” at your workplace/previous workplace, or if you are dependent of someone who has “extended health care benefits” to assist with your care.

Veterans Affairs Canada You may qualify for assistance if you are veteran 1-866-522-2122
http://www.veterans.gc.ca/eng or [email protected]

Assistive Devices Program

Up to 75% funding of wheelchairs/walkers for persons with a physical disability of 6 months or longer.
1-800-268-6021 www.health.gov.on.ca/english/public/program/adp/adp_mn.html

Home and Vehicle Modifications Program c/o March of Dimes Canada: 1-877-369-4867

Human Resources Income Security Program CPP Disability Benefits 1-800-277-9914 www.hrsdc.gov.ca

Non-Insured Health Benefits

First Nations and Inuit Health Branch Claims Department: 1-888-511-4666
Drug Exception Centre (Prior Approval Only): 1-800-580-0950
Medical Supplies and Equipment (Prior Approval Only): 1-800-881-3921)
Please have your 10 digit status card number ready when calling
http://www.hc-sc.gc.ca/finiah-spnia/nihb-ssna/index-eng.php

Workplace Safety and Insurance Board (WSIB)
Formerly Workers Compensation Board (WCB) 1-800-461-9521 705-472-5200 (NB)
Métis Training Initiatives 705-474-2767 (NB)

Ontario Disability Support Program (ODSP) Income Support 705-474-3540 (NB)
or 1-800-461-6977 www.mcss.gov.on.ca/mcss/english/pillars/social/odsp-is directives/ODSP_ incomesupport.htm

Ontario Works Income assistance for under age 65 705-474-2151 (NB) 705-744-0395 (M)
705-753-5400 (SF)

Residential Rehabilitation Assistance Program for Persons with Disabilities (RRAP)
Financial assistance to modify dwellings of low-income persons with disabilities.
1-800-704-6488 (Sudbury) www.cmhcschl.gc.ca/en/co/prfinas/prfinas_ 003.cfm

Guaranteed Annual Income System (GAINS) 1-800-263-7965

Self-Managed Attendant Services Contact local CCAC

Veterans Affairs Canada 1-866-522-2122

Emergency Response

Medical Emergency Call 911

Victim Services of Nipissing District 705-472-2649

Seniors Safety Line 1-866-299-1011 or CALL 211

Elder Abuse Ontario North East 705-525-0077

Canadian Anti-Fraud Centre 705-495-8501 or 1-888-495-8501

Non-Urgent Health Care Telehealth Ontario: Free access to a Registered Nurse 24 hours/day, 7days/week. 1-866-797-0000 TTY: Hearing Impaired 1-866-797-0007

Are you? O.K. Program
A Computerized phone call service for seniors, disabled, and people living independently. It provides daily contact between 6am and 10am and will alert the program coordinator if unable to contact after three attempts. 705-474-6526 (NB)

Personal Medical Alarm Systems

These agencies provide 24-hour emergency assistance through the use of personal alarm systems. Cost: Fee for service. Lifeline: 1-866-832-5426 Lifecall: 1-800-661-5433

Timiskaming Home Support Services 705-672-2254 (TD)

Mental Health and Addictions Services

Alliance Centre 705-753-2271(SF)

Community Mental Health Association – Nipissing 705-474-1299 (NB)

Giyak Moseng – Right Path Counselling and Prevention Services Nipissing First Nation Health Services 705-753-1375 (Garden Village)

Mental Health Clinic 705-494-3050

NBRHC Crisis Intervention Program 1-800-352-1141

NBRHC Community Crisis Outreach Services 705-476-6240 x 6241

People in Equal Partnership in Mental Health (PEP) 705-494-4774

Seniors Mental Health Program-Regional Consultation Service (By physician referral)

Nipissing Detoxification and Substance Abuse Program 705-474-6240 (NB)

Community Counseling Centre of Nipissing 705-472-6515 (NB)

North Bay Recovery Home 705-472-2873

The Right Path Counselling and Prevention Services 705-753-1375 (Garden Village)

Mental health Case Management Services

Nipissing Mental Health Housing and Support Services 705-476-4088

Assertive Community Treatment Teams 1&2 705-494-3031 or 705-494-1069

Alliance Centre 705-753-2271

Canadian Mental Health Association (Housing Outreach) 705-474-1299

In-Home Nursing/ Personal Care/ Homemaking/Equipment

Agencies other than the CCAC that can provide these services:

Au Château –Temagami Home Support Program 705-753-1550 (SF)

Blue Sky Personal Support Workers 705-498-1588 (NB)

Care Partners 705-495 6689 (NB)

Para-Med Home Health Centre 705-495-4391 (NB) 1-800-268-0235

Total Nursing Care Inc 1-800-887-2643

Timiskaming Home Help Services 705-672-2254 (TD)

Bayshore Home Health (705) 495-1923 (NB)

Victoria Order of Nurses (VON) 705-472-8050 (NB) 1-800-265-5379

We Care Home Health Services 705-523-4008 (Sudbury) 1-800-643-8940

Physically Handicapped Adults’ Rehabilitation Association (PHARA) 705-476-0733 (NB)

Medigas North Bay 705-497-1731(NB)

Shopper’s Drug Mart Home Health Care 705-495-2655 (NB)

MEDIchair North Bay 705-476-5797

Nipissing First Nation Health Services Home and Community Care Program 705-753-3312 (Garden Village)

CHS 705-474-8090

CNIB 1-888-675-2468 [email protected]

Meals on Wheels services (Fee for services)

These agencies listed below provide in-home delivery of fresh, hot or frozen meals for seniors/persons with disabilities. Food banks are also available at various city churches.

VON Meals on Wheels 705-472-8050 x 2228 (NB)

East Parry Sound Community Support Services 705-724-6028 (EPS District – Callander through to Novar)

Au Château – Meals on Wheels 705-753-5995 x 2200 (SF)

Cassellholme Community Support Services 705-472-8050 x 2228 (NB)

Mattawa Hospital 705-744-5511 x 2258

Grocery Gal 705-498-4993 (NB) http://www.thegrocerygal.ca

Meal Services

What’s 4 Diner 705-476-5600

Dinner Bell 705-776-2224

The Gathering Place 705-474-7687 (NB)

North Bay Food Bank (9-2 Monday, 4-7 Wednesday 9-2 Friday) 705-495-3290 (NB)

West Nipissing Food Bank Third Wednesday of the month at Lady of Sorrows Church

TW Foods Foods for divers cultures/deliveries $5 705-494-4864 (NB)

Education / Information

Brain Injury Association of North Bay and Area (BIANBA) 705-840-8882 (NB) www.bianba.ca

Heart and Stroke Foundation For information on heart disease and stroke, healthy living tips and resources 705-476-6196 (NB) 1-888-473-4636 www.heartandstroke.ca

North Bay Literacy Council Inc. 705-494-9416 www.northbayliteracycouncil.ca

Acquired Brain Injury Outreach Services/March of Dimes Canada 705-671-3188 1-888-260-5269 x 221 www.marchofdimes.ca/abi

CNIB 1-888-675-2468 [email protected]

CHS 705-474-8090

Near North Palliative Care 705-497-9239 (NB)

Timiskaming Hospice Palliative Care 705-568-2135 (KL)

French Language Health Services/Services de santé en français 1 866 489-7484
Réseau du mieux-être francophone du Nord de l’Ontario

Long Term Care Facilities (Fee for services)

When care at home is no longer possible; short term or long term convalescence. Contact CCAC for more information.

Algonquin Nursing Home 705-744-2202 (M) 1-800-579-4284

Au Château 705-753-1550 (SF)

Cassellholme Home for the Aged 705-474-4250 (NB)

Eastholme Home for the Aged 705-724-2005 (Powassan)

Lady Isabelle Nursing Home 705-723-5232 (Trout Creek)

Nipissing Manor 705-752-1100 (Corbeil)

Leisureworld Care Giving Centre 705 -476-2602 (NB)

Pharmacies

http://pharmacyfind.ca/ON/North-Bay/

Seniors Information Line 1-888-910-1999
Medication assistance program for 65yrs and older

Trillium Drug Program 1-800-575-5386
Medication assistance for those under the age of 65
Stroke Prevention / Post Stroke / Recovery Services

Heart and Stroke Foundation 705-476-6196 (NB) 1-888-473-4636 www.heartandstroke.ca

North Bay Regional Health Centre Stroke Prevention Clinic 705-474-8600 ext. 3280 (NB)
Referral by physician required

Post Stroke Transitional Care Services At PHARA 705-476-0733 (NB) www.phara.org

North Bay Stroke Support Group Peer support group every 1st Wednesday of every month
Royal Canadian Legion Branch 23 between 11 and 12:30. 705-474-3528 1-800-263-3469
[email protected] Cathy

Recreation Services

See Yellow Pages under: For information about healthy living, Recreation Centers, Retirement Communities & Homes. Consult your physician before beginning any exercise program or http://www.oacao.org/

Stay On Your Feet 705 474-1400 (NB) 705 746-5801 (Parry Sound) 1 800-563-2808

Golden Age Center 705-474-6520 (NB)

Golden Age Club 705-753-2451 (SF)

Empire Living Center 705-474-9555 (NB)

Club des bons Amis 705-758-9592 (Crystal Falls)

Club de l’Amitié 705-594-9880 (Verner)

Club des Joyeux Copains 705-753-4748 (SF)

Le Centre culturel Les Compagnons des francs loisirs 705-472-5547 (NB)

Acquired Brain Injury (ABI) March of Dimes Canada 705-498-6296 x 21(NB & SF)

DAAY Disabled Adult and Youth Center 705-474-3851(NB)

YMCA – Adult Program 705-497-9622 (NB)

Living Fit from the Inside-Out Women’s Club 705-495-4045 (NB)

One Kid’s Place 705-476-5437 (NB)

Ohana Wellness Centre 705-752-0294 (Callander)

Tai Chi 705-498-3516 (NB)

Rehabilitation Services (Publicly funded: No fee for services)

Services that help you regain independence e.g. Occupational Therapy, Physiotherapy, Speech Therapy. See Yellow Pages under: Physiotherapists; Occupational Therapists; Rehabilitation Services; Speech & Language Pathologists or contact NE CCAC.

North Bay Rehab Centre 705-495-8105 (NB)

West Nipissing General Hospital 705-753-3110 (SF)

Mattawa General Hospital 705-744-5511 (M) Inpatients are covered with no fee.

Fee for service (May be covered under private insurance):

See Yellow Pages under: Physiotherapists; Occupational Therapists; Rehabilitation Services; Speech & Language Pathologists

Equipment Loans

See Yellow Pages “Hospital Equipment; Hearing Aids”. Also check with local churches, municipal recreation departments, Royal Canadian Legions.

Physically Handicapped Adults’ Rehabilitation Association (PHARA) 705-476-0733 (NB)

Day Program – Out Patient Rehab (NBRHC)
705-474-8600 ext. 4800 (NB)

Legal Services

Nipissing Community Legal Clinic 705-476-6603 (NB) 705-753-2900 (SF)

Nipissing Legal Aid Office 705-472-4893 (NB)

Ombudsman Ontario 1-800-263-1830

Supportive Housing/Assisted Living Services

Provides personal support and homemaking to individuals who reside in specified supportive housing apartments.

Physically Handicapped Adults’ Rehabilitation Association (PHARA) 705-476-0733 (NB)

Native People of Nipissing Housing 705-497-1773 (NB)

Cassellholme Community Support Services 705-474-4250 x 238 or 241

Au Château Seniors Appartements 705-753-1550 (SF)

Homelessness Supports and Services

Low Income People Involvement of Nipissing (LIPI) 705-472-1337 (NB)
Housing Resources

Nipissing District Housing Registry 705-472-2826 (NB)

Retirement Homes (Fee for services)

When care at home is no longer possible, but still able to live independently. Contact directly.

Barclay House Retirement Residence 705-476-6585 (NB)

The Empire North Bay’s Landmark Retirement Residence 705 474-9555 ext.165 (NB)

Marina Point Retirement Residence 705-474-9494 ‎(NB)

South Winds Retirement Home 705-386-0846 (South River)

Respite Care (May have Fee for services)

When the caregiver is feeling overwhelmed and requires a break.

Community Care Access Center Respite Services 705-476-2222 (NB) 1-888-5333-2222

Cassellholme Community Support Services Day Program 705-474-4250 (NB)

Physically Handicapped Adults Rehabilitation Association (PHARA) 705-476-0733 (NB)

Family Relief Apartment 705-476-0733 (NB)

Near North Palliative Care 705-497-9239 (NB)

Timiskaming Hospice Palliative Care 705-568-2135 (KL)

Timiskaming Home Help Services 705-672-2254 (TD)

Transportation

Parabus Service 705-476-5530 (NB)

Canadian Red Cross Seniors’ Transportation 705-472-5760 (NB)

Au Château Wheelchair Transportation 705-753-5995 x 228 (SF)

Métis Nation of Ontario 705-474-2767 x 306
For all seniors requiring medical transportation contact for more details

Temagami Home Support Program 705-569-3885 (T)

Timiskaming Home Help Services 705-672-2254 (TD)

East Parry Sound Community Support Services 705-724-6028 1-888-521-0000 (EPS District – Callander through to Novar) Wheelchair Van & Volunteer Drivers – medical transportation for seniors & ODSP/OW clients

Hope Air: A national charitable organization that provides free air transportation for financially burdened Canadians in need of Medical treatment outside their area
1-877-346-4673

DAAY – Disabled Adult and Youth Centre 705-474-3851(NB)

Para Taxi Service See Yellow Pages under: “Taxis”

PATH – Priority Assistance to Transition Home Supported in NBRHC Hospital Discharge Programs

Canadian Red Cross PATH 705-474-8600 x 3889 (NB)

The FRIENDS 705-746-5102 (Parry Sound) 1-866-746-5102

Specialized Geriatric Clinics

North East Specialized Geriatric Services (physician referral required)

Seniors Mental Health Program-Regional Consultation Service (physician referral required)

Vocational

The agencies listed below can assist you in returning to work after a stroke

Disability Employment Opportunities Committee (DEOC) Employment Resource Centre
100 Main St. E. North Bay 705-494-4774

Ontario Disability Support Program (ODSP) North Bay, Ministry of Community and Social Services, Ontario Disability Support Program Income and Employment Supports
621 Main Street West, North Bay ON P1B 2V6
General Inquiry: (705) 474-3540 Toll Free: 1-800-461-6977 TTY: Hearing Impaired (705) 474-7665

Career Counselling See Yellow Pages

Human Resources Centres 705-472-3700 (NB) 705-753-0800 (SF)

CPP disability Vocational rehabilitation Assistance to CPP disability pensioners to return to former, modified or new job 1-800-461-3422 www.hrsdc.gc.ca

Ontario March of Dimes Canada – Sudbury Employment Assessments 705-498-6296 (NB)
1-866-594-8333 (NB) 705-674-3377 (Sudbury)

Websites

Stay on Your Feet
http://www.nelhin.on.ca/goalsandachievements/ihsp/enhancecarecoordination/soyf.aspx

Community Care Access Centre – North East (NECCAC)
310-2222 or 310-2272
www.northeasthealthline.ca

211 Ontario North Your community offers many resources and programs to assist those in a variety of situations. From site to Good Food Box programs to volunteer income tax programs. http://search.211north.ca/

Stroke Recovery Canada www.strokerecoverycanada.com

North Bay Regional Health Centre www.nbrhc.on.ca

Sodium 101 www.sodium101.ca

Hypertension Canada www.hypertension.ca

Heart and Stroke Foundation www.heartandstrokefoundation.on.ca

Health Canada Food Guide
http://www.hc-sc.gc.ca/fn-an/food-guide-aliment/using-utiliser/index-eng.php

Aboriginal Health Canada Food Guide
www.hc-sc.gc.ca/fn-an/pubs/fnim-pnim/index-eng.php

Northeastern Ontario Stroke Network www.neostrokenetwork.com

Ontario’s Seniors’ Secretariat www.citizenship.gov.on.ca/seniors/index.html

Ontario Community Support Association www.ocsa.on.ca/carefinder.html

Ontario Association of Non-Profit Homes and Services for Seniors
www.oanhss.org

Ministry of Health and Long Term Care www.health.gov.on.ca

Reports on Long-Term Care Homes www.publicreportingltchomes.net

Réseau du mieux-être francophone du Nord de l’Ontario www.rmefno.ca

211 Ontario North  http://search.211north.ca/

Grief journey/Dr. Bill Webster http://www.griefjourney.com/about.shtml

Mesothelioma Prognosis Network mesotheliomaprognosis.com/mesothelioma

Mesothelioma Fund https://www.mesotheliomafund.com/

Connect with us

Main Office:
St. Joseph Motherhouse
2025 Main Street West
North Bay, ON  P1B 2X6
Phone: (705) 497-9239
1-800-287-9441
Fax: (705) 497-1039
Hours:
08:30-16:30 Monday-Friday
(closed for lunch between 12:00-13:00)

Mattawa Office:
(705) 744-3771 Fax: (705) 744-2787
West Nipissing Office:
(705) 753-5771  |  Fax: (705) 753-6130