For more information about our services, call us: (705) 497-9239 – 1-800-287-9441
You can also fill our online Client Application Form.

How Would You Feel…?

• … If your loved ones were given compassionate end-of-life palliative care by trained volunteers…?
• … If you HAD a safe space to grieve after the loss of someone you love…?
• … If you could make your journey through bereavement and grief supported by trained volunteers?

Without this support, HOW WOULD YOU FEEL …?

In their Own Words.
All credits go to Dr. Alan Wolfelt and Anderson-McQueen Family Tribute Centers

Grief, Anticipatory Grief and Bereavement

Grief starts at the moment you receive the news that your loved one has a life-threatening or life-limiting disease.  It can also be experienced by dying individuals themselves. This is called anticipatory grief.

Bereavement is the period of grief and mourning after a death.

When you grieve, it’s part of the normal process of reacting to a loss. You may experience grief as a mental, physical, social or emotional reaction. Mental reactions can include anger, guilt, anxiety, sadness and despair. Physical reactions can include sleeping problems, changes in appetite, physical problems or illness.

How long bereavement lasts can depend on how close you were to the person who died, if the person’s death was expected and other factors. Friends, family and faith may be sources of support. Grief counseling or grief therapy is also helpful to some people.

We at the Near North Palliative Care are sensitive to your grief.  We offer you a safe space to grieve, and tears are welcome in this space. We support you through your grief departing from a multi-dimensional approach: we look at you as a whole, and will support you in your cognitive, physical, social, emotional and spiritual needs.

Our grief and bereavement sessions observe maximum confidentiality. You can also benefit from our online resources with videos and useful websites, and our lending library, with books from diverse authors.

NNPCN Bereavement and Grief Support Services: a little about our history

Since its founding in 1987, NNPCN Palliative Care Volunteers perceived the need to provide psychosocial support dying clients and their loved ones, not only by listening to the client’s thoughts and feelings, but also supporting families as the expected death approached. After the death of the client, for many years NNPCN offered an 11-month phone support to the bereaved family members. The interest in NNPCN bereavement services has consistently grown since then.

In the 1990’s, Dr. Alan Wolfelt introduced a model for grief that he called COMPANIONING. Companioning emphasizes the clinician being open to learning from the client what the client’s individual grief experience is like, and symbolically walking alongside the client in solidarity and support rather than trying to lead the client. Dr. Wolfelt states that a clinician needn’t have – and shouldn’t have – the answers to moving through grief, but should simply be a witness to and advocate of the client’s own healing process.

In 2012, our pioneer Marilyn Weingartner wrote the the first course curriculum and training manual for the Bereavement Committee, based on the classic model of 8 group sessions. and Dr. Wolfelt’s model of COMPANIONING. She founded and trained the pioneer Bereavement and Grief group of volunteers. Marilyn has devoted years of volunteer work as head of the palliative care training at the NNPCN. Marilyn Weingartner is a leading authority in Palliative Care, Bereavement and Grief in Ontario.

Since then, NNPCN extensively reviewed and extended our Grief and Bereavement model, materials and services. Monica Do Coutto Monni, NNPCN Executive Director trained several new groups of Bereavement and Grief Facilitators inside NNPCN and also in sister agencies in NE Ontario. She extended the Curriculum to Levels I (how to run group grief sessions), II (administrative aspects of a grief service, use of forms and assessment training), and III (Applied Principles of Psychology of Loss to Grief and Bereavement).

NNPCN also developed tailored materials for children and youth grief, culturally safe grief sessions for First Nations, Metis and francophone populations.

NNPCN now offers a broad range of Grief and Bereavement Services free of charge, in person, on the phone or by teleconference, individual or in groups. Services are tailored to the client and go from anticipatory grief, and healthy grief up to complex grief (involving trauma, history of neglect and/or abuse, suicide, overdose, mental health, etc).

The organization offers extensive training for new facilitators and is always recruiting more bereavement volunteers,  to extend our grief services to children and youth, First Nations, Metis, Francophone, and other vulnerable sectors of our communities in the North.

Bereavement and Grief Support Intensive Training

Introduction 

The NNPCN Volunteer Sector Training and Education Program, Bereavement and Grief Support Intensive Training Levels I to IV is designed to external training of NNPCN organizational clients willing to extend their skills to run a Bereavement and Grief Program in their community, or to streamline an already existing Bereavement Programs.

Trainings are offered in either of the two following options:

OPTION 1) Sixteen (16) hours of training each, in two (2) consecutive days, eight (8) hours of training per day.

OPTION 2) Twenty-four (24) hours of training each, in two (3) consecutive days, eight (8) hours of training per day.

The NNPCN will send two specialized Bereavement Trainers to the Client’s location, to conduct the training. A minimum of two (2) trainees is required.

To all levels of training, the Client agrees:

1. a) To procure, cover costs, and organize the venue of the event: meeting or conference room with high speed Internet, projector, screen and loudspeakers, table and chairs for participants, two (2) trainers and additional chairs for any eventual representatives or guests the Client would like to invite to the Presentation or Closure of the two-day Intensive Course;
2. b) To cover costs of the Trainer’s services, NNPCN Training Course, and printed material;
3. c) To cover costs of travel, accommodations and meals to the NNPCN trainers.

The NNPCN agrees:

1. a) To send two specialized Bereavement and Grief Program Trainers to the Client’s location;
2. b) To provide sixteen (16) – (24) hours (depending on the training level) of Bereavement and Grief Training Program for each Training Level;
3. c) To provide one (1) hard copy, consisting of the complete material of the Training, to each participant, plus a Certificate of Participation;
4. d) To provide follow-up support via phone, email, or web-video to participants and their organization.

1         NNPCN BEREAVEMENT FACILITATORS’ TRAINING LEVEL I (Basic) INTENSIVE COURSE

1.1        DESIGN

The NNPCN Bereavement Facilitators’ Training Level I – Basic Intensive Course is designed to provide a hands-on practicum for volunteer applicants to gain experience in grief support work.

The Bereavement Facilitators’ training curriculum follows a series of themes, which guide the Client and/or future support worker through discussions with the client. Facilitators of group and individual sessions lead grieving clients through specific themes in regularly scheduled sessions. The training package applies to both individual and group sessions. The approach to training is two-pronged: 1) the open public (members of the community who want to learn more about grief and bereavement), and 2) applicants (members of the community considering to become Bereavement and Grief volunteers). Clients who want to learn more about Bereavement and Grief experience the course as students, absorbing information as it is shared. Clients willing to become future volunteers experience the course as co-facilitating trainees, taking a more active role in the presentation of the sessions during the course.

The NNPCN Intensive Course – Bereavement Facilitators’ Training Level I – Basic addresses various issues and / or concerns of bereaved persons, in a manner that is useful in both group and individual sessions’ settings.

1.2        SYLLABUS

Session Pre-Work. Important Issues during Sessions. A Tour through Sessions Materials. How to prepare for your Practicum. Session 1: Accepting the reality of the loss: telling your story. Session 2: Acknowledging the reality of the death. Session 3: Remembering the person who has died. Sessions 4: Embracing the pain of the loss – dimensions of grief. Session 5: Grief reactions and receiving on-going support from others. Session 6: Changes – Developing a new self-identity. Session 7: The Future – Reconciling your grief. Session 8: Moving Forward. Wrap-up. Introduction to Organizational Culture. A Word about Facilitator’s Burnout: ongoing self-care and asking for peer support. “HOW CAN I HELP YOU?”; “HOW CAN I HELP MYSELF?”; “WE HELP ONE ANOTHER.” Questions and doubts from trainees. Quick introduction to Levels II and III, Intermediate and Advanced Levels.

1.3        CURRICULUM

 Introduction

SESSIONS PRE-WORK. IMPORTANT ISSUES DURING SESSIONS. Getting familiar with course material and structure of sessions. Choosing partners and assignment of sessions to each pair of co-facilitators: pairing up a technology-oriented facilitator with a non-technology-oriented facilitator. Roles of facilitator and co-facilitator.

Module 1

Trainers co-facilitate Session 1 “Accepting the Reality of Loss: Telling Your Story.” Trainees play the role of clients.

Module 2

Co-facilitation practice: Session 2 “Acknowledging the Reality of Death.”

Module 3

Co-facilitation practice: Session 3 “Remembering the Person Who Has Died.”  Questions and doubts from trainees.

Module 4

Session 4 “Embracing the Pain of Loss – Dimensions of Grief”

Individual support sessions relationships. Group session’s dynamics. Empathy.

Module 5

Co-facilitation practice: Session 5 “Grief Reactions and Receiving Ongoing Support.”

 Modules 6, 7 and 8

Co-facilitation practice.

• Session 6 “Changes – Developing a New Self-Identity.”
• Session 7 “The Future- Reconciling Your Grief”
• Session 8 “Moving Forward.”

Conclusion: Volunteering, Self-Care and Collaborative Culture in the Organization. Evaluation of training.

Introduction to volunteerism and collaborative culture at the organizational level, peer level, and client level. Solidary listening and non-judgmental validation of client’s reality and feelings; compassion, sympathy and empathy. Constant debriefing with mentor. A Word about Facilitator’s Burnout and Self-Care: knowing your limits; ongoing self-care and asking for peer support; mutual support among mentors and peers. The importance of organizational governance. “HOW CAN I HELP YOU?”; “HOW CAN I HELP MYSELF?”; “WE HELP ONE ANOTHER.” Annual self-evaluation, mentor evaluation and letter of commitment. Questions and doubts from trainees. Quick introduction to Levels II to IV: Intermediate, Advanced and Train the Trainer.

1.4        STRUCTURE

 All modules are covered in sixteen (16) hours, two (2) days, each day scheduled to run two (2) training blocks (morning and afternoon) of four (4) hours each:

– Block 1 (morning): 8 AM to 12 PM (includes coffee break)

– Interval for Lunch: 12 to 1 PM

– Block 2 (afternoon): 1 to 5 PM (includes coffee break)

1.4.1        SCHEDULE AND BREAKDOWN OF ACTIVITIES

DAY 1

Block 1

8 AM to 9:45 AM. Introduction

9:45 AM to 10 AM. Coffee Break

10 AM to 12 PM.  Module 1

12 PM to 1 PM. Lunch Break

Block 2

1 PM to 2:30 PM. Module 2

2:30 PM to 2:45 PM. Coffee Break

2:45 PM to 4:30 PM. Module 3

4:30 PM to 5 PM. Wrap-up of Day 1

DAY 2

Block 1

8 AM to 9:45 AM. Module 4 (video presentation time optional – 32 min)

9:45 AM to 10 AM. Coffee Break

10 AM to 12 PM. Module 5 (video presentation time optional – 49 min)

12 PM to 1 PM. Lunch Break

Block 2

1 PM to 2:30 PM. Modules 6, 7 and 8 – 30-minute presentation for each session: Sessions 6 (video presentation time optional – 17 min), 7, and 8. Discussion time after each session presentation.

2:30 PM to 2:45 PM. Coffee Break

2:45 PM to 4:30 PM. Volunteering, Self-Care and Collaborative Culture in the Organization.

4:30 PM to 5 PM. Wrap-up of Day 2. Evaluation of training.

 

2         BEREAVEMENT FACILITATORS’ INTERMEDIATE TRAINING (LEVEL II)

2.1        DESIGN

The NNPCN Bereavement and Grief Program Training Level II – Intermediate Intensive Course is designed to provide a hands-on practicum devoted to the administrative aspects of a volunteer-based Bereavement and Grief Program.

Level II Intermediate Training consists in twenty-four (24) hours of training in three (3) consecutive days, eight (8) hours of training per day, covering all aspects of daily governance, operations and use of administrative tools and tracking forms, especially developed by the NNPCN to secure excellence in the Bereavement Services offered to the public.

Trainees learn the big picture of a Volunteer-based administrative process, from the moment a new client calls the Office for the first time, to the moment the client is discharged and client’s personal file is archived.

Trainees get familiar with the Bereavement Program Administrative Forms and the STEPS Manual, which describes in detail each step of the Bereavement Services administrative process, and how to use the administrative form that corresponds to each step.

Trainees also get familiar with flyers ad communication practices that bridge volunteer-based Hospice and Bereavement programs.

Level II Intermediate Training also opens a series of advantages to trained volunteers, such as becoming a member of the NNPCN Bereavement Network and being updated regularly about the latest best practices, cutting-edge Administrative Procedures, tools and tracking forms, and new training opportunities.

The Grief and Bereavement Program Administration training curriculum trains participants to master easy-to-handle administrative structured steps that cover the whole administrative process within a Bereavement and Grief program, from Intake to Archival of each client, and easy overview of volunteers’ contact info, availability, interests and skills.

Since group and individual clients follow the same administrative pathway from Intake to Archival, the training package is designed to apply to both types of clients. The program provides flexibility of data-entering of various types of Bereavement and Grief clients, such as Anticipatory Grief clients, under-aged clients, clients who talk to a Bereavement and Grief Facilitator on the phone, on web-conference, or casual clients who phone or visit your office interested in further information.

The forms that register volunteers’ information provide administrators with easy-to-update contact info and availability of each volunteer of the group, as well as their interests, preferences and skills for administrative decision-making.

The Client has flexibility to bring to training volunteers and participants who want to learn more about Grief and Bereavement Program Administration or who are willing to become future Bereavement and Grief Program Administrators. The training is especially useful to Bereavement and Grief Facilitators who want to acquire more practice on how to enter clients’ information in their own caseload files or in a general database, so that the information can be easily tracked in the future.

Clients who want to learn more about Bereavement and Grief Program Administration can experience the course as a student, absorbing information as it is shared. Clients willing to become future Bereavement and Grief Program Administrators or trained volunteers can experience the course as hands-on trainees, taking an active role in the handling of the Administrative tools during the course.

The practicum of Bereavement and Grief Program Administration Training is designed to kick-start your real-life Administrative tools: part of your everyday administrative forms will be filled during the practicum, and will be ready at the end of the training to be put in immediate use.

Level II Intermediate Training also opens a series of advantages to trained volunteers, such as becoming a member of the NNPCN Bereavement Network and being updated regularly about the latest best practices, cutting-edge Administrative Procedures, tools and tracking forms, and new training opportunities.

2.2        SYLLABUS

From first phone call or visit to the office to archival of a client caseload: overview. Forms: Volunteers’ work hours and mileage (Form 00). Volunteers’ Contact List (Form 01). Volunteers’ Availability (Form 02). Volunteers’ Interests and Skills (Form 03). Client Intake (Form 04). Client Screening (Form 05). Confidentiality Agreement, Consent to Disclose Personal Health Information, Consent to Bereavement Services to Under-Aged Client (Form 06). Case Notes (Form 07). Individual and Group Session Report [OFFICE] (Forms 08-09). Individual Session Report [FACILITATOR] (Form 08). Group Session Report [FACILITATOR] (Form 09). 13-Month Phone Support Program (Form 10). Evaluation of Services (Form 11). Recontact Letter (Form 12). Discharge Letter (Form 13). STEPS (Form 14). After a Loved One Dies (Brochure): options to bridge between Palliative Care and Bereavement and Grief Programs. Filling, Organizing and Tracking Forms on hard copy: how-to practicum. Kick-start of client’s database information entering (all-day practicum – DAY 3).

OPTIONAL: Additional Forms. Filling, Organizing and Tracking Forms on Infoanywhere.ca database: how-to practicum.

2.3        CURRICULUM

Module 1

Overview: from first phone call or visit to the office to archival of a client caseload. Overview: filling, organizing and tracking Forms on hard copy: how-to practicum. OPTIONAL: Filling, Organizing and Tracking Forms on Infoanywhere.ca database: how-to practicum.

Module 2:

Forms: Volunteers’ work hours and mileage (Form 00).

Volunteers’ Contact List (Form 01).

Module 3

Volunteers’ Availability (Form 02).

Volunteers’ Interests and Skills (Form 03).

Module 4

Client Intake (Form 04).

Client Screening (Form 05).

Confidentiality Agreement, Consent to Disclose Personal Health Information, Consent to Bereavement Services to Under-Aged Client (Form 06).

Module 5

Case Notes (Form 07).

Module 6

Individual and Group Session Report [OFFICE] (Forms 08-09).

Individual Session Report [FACILITATOR] (Form 08).

Group Session Report [FACILITATOR] (Form 09).

13-Month Phone Support Program (Form 10).

Module 7

Evaluation of Services (Form 11).

Recontact Letter (Form 12).

Discharge Letter (Form 13).

After a Loved One Dies (Brochure): bridge between Palliative Care and Bereavement and Grief Programs.

Module 8

STEPS

Module 9

Kick-start of Client’s database information entering (all-day practicum, DAY 3). OPTIONAL: Additional forms. Infoanywhere database basic training

2.4        STRUCTURE

All modules will be covered in sixteen (24) hours, three (3) days, each day scheduled to run two (2) training blocks (morning and afternoon) of four (4) hours each.

– Block 1 (morning): 8 AM to 12 PM (includes coffee break)

– Interval for Lunch: 12 to 1 PM

– Block 2 (afternoon): 1 to 5 PM (includes coffee break)

2.4.1        SCHEDULE AND BREAKDOWN OF ACTIVITIES

DAY 1

Block 1

8 AM to 9:45 AM. Module 1

9:45 AM to 10 AM. Coffee Break

10 AM to 12 PM. Module 2

12 PM to 1 PM. Lunch Break

Block 2

1 PM to 2:30 PM. Module 3

2:30 PM to 2:45 PM. Coffee Break

2:45 PM to 4:30 PM. Module 4

4:30 PM to 5 PM. Wrap-up of Day

DAY 2

Block 1

8 AM to 9:45 AM. Module 5

9:45 AM to 10 AM. Coffee Break

10 AM to 12 PM. Module 6

12 PM to 1 PM. Lunch Break

Block 2

1 PM to 2:30 PM. Module 7

2:30 PM to 2:45 PM. Coffee Break

2:45 PM to 4:30 PM. Module 8

4:30 PM to 5 PM. Wrap-up of Day 2

DAY 3

Block 1

8 AM to 9:45 AM. Module 9

9:45 AM to 10 AM. Coffee Break

10 AM to 12 PM. Module 9

12 PM to 1 PM. Lunch Break

Block 2

1 PM to 2:30 PM. Module 9

2:30 PM to 2:45 PM. Coffee Break

2:45 PM to 4:30 PM. Module 9

4:30 to 5 PM. Wrap-up of Day 3. Evaluation of Training

3         BEREAVEMENT FACILITATORS’ ADVANCED TRAINING (LEVEL III)

3.1        DESIGN

 The Advanced Training Level is essential to future Bereavement and Grief mentors and trainers. Bereavement and Grief Facilitators and Volunteers are strongly encouraged to take this course to enhance their supportive action during Bereavement sessions with their clients.

This training also provides further insight into co-related tasks involving Bereavement clients such as contacting waiting lists, learning how to screen clients, and more.

3.2        SYLLABUS

Outline of major schools of Psychology and their approach to Loss: Psychoanalysis, Behaviourism, Humanism, Cognitivism, and Neurosciences. Introduction to Basic Elements of Psychology: what is loss and healing mechanisms from loss; when you mourn more than the loss of a loved one. Complex Grief. High-risk and Surprise-Package clients. Anticipatory Grief. Children and Grief. Adolescents and Grief. Seniors and Grief. Men and Grief. Family and Grief. Aspects of self-identity, caregivers’ role, and caregivers’ Post-Traumatic Stress Disorder in Cancer, Alzheimer’s and long-term illness. Long-term caregivers’ burnout. Screening techniques of new Clients and new Volunteers. Basic notions of Depression, Anxiety and Stress. Session dynamics: psychological mechanisms of defence; therapeutic pair contamination; basic notions of transference-countertransference. Volunteer Facilitator’s self-awareness and self-care: the importance of having your own psyche well mapped, and knowing your own limits as Facilitator.

3.3        CURRICULUM

 Introduction

Outline of major schools of Psychology and their approach to Loss: Psychoanalysis, Behaviourism, Humanism, Cognitivism, and Neurosciences.

Module 1

Introduction to Basic Elements of Psychology: what is loss and healing mechanisms from loss; when you mourn more than the loss of a loved one. Complex Grief.

Module 2

High-risk and Surprise-Package clients. Anticipatory Grief. Children and Grief. Adolescents and Grief. Seniors and Grief. Men and Grief. Family and Grief.

Module 3

Aspects of self-identity, caregivers’ role, and caregivers’ Post-Traumatic Stress Disorder in Cancer, Alzheimer’s and long-term illness. Long-term caregivers’ burnout.

Module 4

Screening techniques of new Clients and new Volunteers.

Module 5

Basic notions of Depression, Anxiety and Stress.

Module 6

Session dynamics: psychological mechanisms of defence; therapeutic pair contamination; basic notions of transference-countertransference

 Conclusion

Volunteer Facilitator’s self-awareness and self-care: the importance of having your own psyche well mapped, and knowing your own limits as Facilitator.

3.4        STRUCTURE

All modules are covered in sixteen (16) hours, two (2) days, each day scheduled to run two (2) training blocks (morning and afternoon) of four (4) hours each:

– Block 1 (morning): 8 AM to 12 PM (includes coffee break)

– Interval for Lunch: 12 to 1 PM

– Block 2 (afternoon): 1 to 5 PM (includes coffee break)

 3.4.1        SCHEDULE AND BREAKDOWN OF ACTIVITIES

 DAY 1

 Block 1

8 AM to 9:45 AM. Introduction

9:45 AM to 10 AM. Coffee Break

10 AM to 12 PM.  Module 1

12 PM to 1 PM. Lunch Break

Block 2

1 PM to 2:30 PM. Module 2

2:30 PM to 2:45 PM. Coffee Break

2:45 PM to 4:30 PM. Module 3

4:30 PM to 5 PM. Wrap-up of Day 1

DAY 2

Block 1

8 AM to 9:45 AM. Module 4

9:45 AM to 10 AM. Coffee Break

10 AM to 12 PM. Module 5

12 PM to 1 PM. Lunch Break

Block 2

1 PM to 2:30 PM. Module 6

2:30 PM to 2:45 PM. Coffee Break

2:45 PM to 4:30 PM. Conclusion

4:30 PM to 5 PM. Wrap-up of Day 2. Evaluation of training.

4         BEREAVEMENT TTC – TRAINERS’ TRAINING COURSE (LEVEL IV)

NNPCN Bereavement TTC (Trainer’s Training Course) Level IV prepares future trainers of Levels I, II and III. The goal of NNPCN Bereavement TTC is to give future trainers methodology and didactic tools that will help them in training settings, to optimize the learning experience of their trainees.

The TTC is targeted at certified Bereavement Volunteers and Administrators who want to become mentors and trainers of new volunteers. Successful Participants of Level IV get unrestricted access to NNPCN materials and manuals: Power Point Slideshows of Bereavement and Grief Sessions; Training Manuals, Handouts, and Power Point Slideshows of Training Levels I, II, and III; Bereavement Support Facilitator Recruitment, Training and Screening Manual.

4.1        DESIGN

The TTC Level is essential to future Bereavement and Grief educators and trainers. Bereavement and Grief Facilitators and Volunteers are strongly encouraged to take this course to enhance their supportive action during Bereavement sessions with their clients and to amplify the scope of training and education of the volunteer sector in their communities. The TTC Level is designed to make instructors familiar and comfortable in educational settings and training materials and techniques, capable of editing materials to the needs of their specific clientele, comfortable with the screening process of applicants and trainees, and prepared to provide solid supervision when debriefing with their mentees.

4.2        SYLLABUS

Training Pre-Work. Training Materials. Warm-Up, Trainees’ Motivation in the Training Setting. How to Conduct Theory and Practicum in Training Settings. Mastering the Use of Technology. How to Create PowerPoint Presentations. Flexibility in the Learning Process: case studies. Intensive Training versus Extensive Training: advantages and disadvantages. Accessing the skills of your trainees. Screening Process of Future Facilitators. Interpersonal dynamics during meetings and training sessions. Ongoing Support and Continued Education of Facilitators and Trainees. Annual Evaluation and Letter of Commitment.

4.3        CURRICULUM

Introduction

Training Pre-Work. Training Materials

Module 1

Warm-Up, Trainees’ Motivation in the Training Setting

Module 2

Mastering the Use of Technology. How to Create PowerPoint Presentations.

Module 3

Flexibility in the Learning Process: case studies.

Module 4

Intensive Training versus Extensive Training: advantages and disadvantages.

Module 5

Accessing the skills of your trainees. Screening Process of Future Facilitators.

Module 6

Interpersonal dynamics during meetings and training sessions.

Conclusion

Ongoing Support and Continued Education of Facilitators and Trainees. Annual Evaluation and Letter of Commitment.

4.4        STRUCTURE

All modules are covered in sixteen (16) hours, two (2) days, each day scheduled to run two (2) training blocks (morning and afternoon) of four (4) hours each:

– Block 1 (morning): 8 AM to 12 PM (includes coffee break)

– Interval for Lunch: 12 to 1 PM

– Block 2 (afternoon): 1 to 5 PM (includes coffee break)

 4.4.1        SCHEDULE AND BREAKDOWN OF ACTIVITIES

DAY 1

Block 1

8 AM to 9:45 AM. Introduction

9:45 AM to 10 AM. Coffee Break

10 AM to 12 PM.  Module 1

12 PM to 1 PM. Lunch Break

Block 2

1 PM to 2:30 PM. Module 2

2:30 PM to 2:45 PM. Coffee Break

2:45 PM to 4:30 PM. Module 3

4:30 PM to 5 PM. Wrap-up of Day 1

DAY 2

Block 1

8 AM to 9:45 AM. Module 4

9:45 AM to 10 AM. Coffee Break

10 AM to 12 PM. Module 5

12 PM to 1 PM. Lunch Break

Block 2

1 PM to 2:30 PM. Module 6

2:30 PM to 2:45 PM. Coffee Break

2:45 PM to 4:30 PM. Conclusion

4:30 PM to 5 PM. Wrap-up of Day 2. Evaluation of training.